Shipping policy
Last updated: 21 October 2026
Delivery area
We currently deliver to UK addresses only.
Shipping cost
Free on every order, no minimum spend.
Processing time
Orders are processed within 1-2 working days (Monday to Friday).
Transit time
2-6 working days after dispatch. "Working days" means Monday to Friday, excluding UK public holidays.
Total delivery time
4-8 working days from order to delivery. Delays can occur in exceptional circumstances (carrier strikes, extreme weather).
Tracking
You'll receive a shipping confirmation email with tracking information as soon as your order dispatches.
Order cancellation
You can cancel before dispatch by emailing contact@seldenhome.com. Once an order has dispatched, please refer to our Refund Policy.
Damaged in transit
If a parcel arrives visibly damaged, please photograph it and contact us within 48 hours at contact@seldenhome.com.
Questions?
Trading name: Selden Home
Legal entity: SELDEN HOME LLC
Legal form: Limited liability company registered in New Mexico, United States
Registration number: 0008136365 (New Mexico Secretary of State)
Registered address: 8206 Louisiana Blvd NE, Suite A #11006, Albuquerque, NM 87113, United States
Email: contact@seldenhome.com
Phone and WhatsApp: +44 7458 107985
Activity: online retail of decorative lighting for UK homes
Customer service hours: Monday to Friday, 8:00 to 17:00 (UK time), closed at weekends and on UK public holidays